Privacy Policy

Last Updated: June 2026

At zimalluxe.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website or place an order with us.

This policy is prepared in accordance with applicable Pakistani laws and digital commerce practices, including the Prevention of Electronic Crimes Act, 2016 (PECA).

  1. Information We Collect

When you visit our website, create an account, place an order, or contact us, we may collect the following information:

  • Full Name
  • Phone Number
  • Email Address
  • Billing & Shipping Address
  • Order Details
  • Payment Information
  • IP Address and Browser Information
  • Cookies and Website Usage Data
  1. How We Use Your Information

We use your information for the following purposes:

  • To process and deliver your orders
  • To provide customer support
  • To send order confirmations and updates
  • To improve website performance and user experience
  • To prevent fraud and unauthorized activities
  • To send promotional offers or discounts (only if you consent)
  1. Cookies Policy

Our website may use cookies to improve your browsing experience. Cookies help us:

  • Remember customer preferences
  • Analyze website traffic and performance
  • Improve functionality and services

You can disable cookies from your browser settings, but some features of the website may not function properly.

  1. Data Protection & Security

We take reasonable security measures to protect your personal information, including:

  • SSL Secure Connection
  • Secure Hosting Environment
  • Restricted Admin Access
  • Fraud and Malware Monitoring

However, no online platform can guarantee 100% security of data transmission over the internet.

  1. Sharing of Information

We do not sell, trade, or rent your personal information to third parties.

Your information may only be shared with:

  • Courier and Delivery Partners
  • Payment Gateway Providers
  • Government or legal authorities when required by law
  • Fraud prevention or security investigation services
  1. Payment Information

zimalluxe does not store complete debit/credit card information on its servers. Payments are securely processed through trusted third-party payment providers.

  1. Your Rights

You have the right to:

  • Access your personal information
  • Request correction of incorrect data
  • Request deletion of your information
  • Opt out of promotional communications at any time

To exercise these rights, please contact us using the details below.

  1. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

  1. Third-Party Links

Our website may contain links to social media platforms or external websites. We are not responsible for the privacy practices or content of those third-party websites.

  1. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with the updated revision date.

  1. Contact Us

If you have any questions regarding this Privacy Policy, you may contact us:

Website: zimalluxe
Email: support@zimalluxe.com
Phone / WhatsApp: +92XXXXXXXXXX

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